What is Ebony Phonics?
Ebony Phonics is a greeting card brand rooted in African American language, culture, and expression. Our cards reflect the sayings we grew up with and the ones we're saying now.
What types of cards do you offer?
We offer greeting cards for birthdays, celebrations, life events, holidays, and everyday moments. Some designs are throwbacks, while others reflect current cultural language and expressions.
Who are your cards for?
Our cards are for anyone who wants to give something authentic and culturally grounded. Many customers are African American, but our cards are also enjoyed by friends of other cultures.
How much do your cards cost?
Prices are listed on each product page and may vary by design or collection. All prices are shown in U.S. dollars unless otherwise noted.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary based on your location and the shipping method selected at checkout. You will receive a shipping confirmation email once your order has shipped. Personalized cards may require additional processing time. During peak holiday seasons, processing and shipping times may be longer due to increased order volume and carrier delays.
Do you ship internationally?
At this time, Ebony Phonics primarily ships within the United States. If international shipping becomes available, updates will be shared on the website.
What if I entered the wrong shipping address?
Please review your shipping information carefully before placing your order. If you entered an incorrect address, contact us immediately. If the order has not yet shipped, we may be able to update the address. Once an order has shipped, we are unable to offer refunds or replacements due to address errors.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible at info@ebonyphonics.com. If the order has not yet shipped, we will do our best to help. Once an order has shipped, we are unable to make changes or cancellations.
What if my order arrives damaged?
If your order arrives damaged, please contact us at info@ebonyphonics.com within 7 days of delivery. Include your order number and a photo of the damaged item so we can assist you.
What is your return policy?
We accept returns and exchanges within 14 days of delivery. Items must be unused, undamaged, and returned in their original packaging. A receipt or proof of purchase is required. Customers are responsible for return shipping costs. Original shipping fees are non-refundable. For full details, please review our Shipping & Returns Policy.
Are your cards blank inside?
Yes. Unless otherwise stated on the product page, all cards are blank inside so you can add your own personal message.
Do you offer personalized cards?
Yes, select cards offer personalization options. Please note that personalized items require additional processing time and may ship later than standard orders. Personalized items may be final sale unless otherwise stated on the product page.
Do you offer bulk or wholesale orders?
Bulk and wholesale ordering is not currently available through the website. For inquiries, please email info@ebonyphonics.com.
Do you restock sold-out cards?
Some designs may be restocked, while others are limited or seasonal. Availability updates will be reflected on the site when applicable.
How can I contact you?
For questions about orders, products, or general inquiries, email info@ebonyphonics.com. Please allow 1–2 business days for a response.
Still Have Questions?
We're here to help. Reach out and we'll get back to you within 1–2 business days.
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